Introduction
This Privacy Policy explains how Eknix (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or engage with our consulting services.
For the purposes of data protection law, Eknix acts as the data controller.
Information We Collect
Information You Provide
We collect personal data you voluntarily provide when you:
- Submit a consultation request
- Contact us by email
- Subscribe to communications
This may include:
- Name
- Work email address
- Company name
- Phone number (optional)
- Details of your inquiry
Information Collected Automatically
When you visit our website, we collect certain technical data automatically, including:
- IP address (anonymized where applicable)
- Browser type and version
- Device type
- Pages visited
- Referrer URL
- Date and time of access
Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies and similar technologies to collect information about website usage. We have configured Google Analytics to:
- Enable IP anonymization
- Limit data sharing with Google
- Use data only for aggregated statistical analysis
Google may process this data on servers outside the European Economic Area (EEA). Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are applied.
You can opt out of Google Analytics by:
- Adjusting your cookie settings in your browser
- Using the Google Analytics opt-out browser add-on
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:
- Consent – for optional communications and analytics cookies
- Legitimate interests – to respond to inquiries and improve our services
- Pre-contractual steps – when you request services
- Legal obligations – where required by law
How We Use Your Information
We use your data to:
- Respond to inquiries and provide consulting services
- Communicate with you professionally
- Improve our website and offerings
- Ensure security and prevent misuse
- Comply with legal obligations
How We Share Your Information
We do not sell your personal data.
We may share your information with:
- Service providers (e.g., email platforms, CRM systems, website hosting)
- Analytics providers (Google Analytics)
- Security and performance providers (Akamai Technologies — CDN, Bot Manager, mPulse)
- Legal or regulatory authorities when required
All processors are contractually bound to protect your data.
International Data Transfers
Some of our service providers may process data outside the EEA. In such cases, we rely on appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission
Data Retention
We retain personal data only for as long as necessary:
- Inquiry data: typically up to 12–24 months
- Business communications: as required for contractual or legal purposes
- Analytics data: according to Google Analytics retention settings
- Akamai security/performance cookie data: per Akamai’s data retention policies (typically session to 1 year depending on cookie type)
Cookies
We use cookies and similar technologies to:
- Ensure website functionality, security, and performance (Akamai — set at network edge, cannot be disabled)
- Analyze traffic and usage patterns (Google Analytics — only loaded with your consent)
For a full list of cookies, their purpose, and their retention periods, see our Cookie Policy.
Where required, we obtain your consent before placing non-essential cookies. You can manage cookie preferences via your browser settings.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact: privacy@eknix.com
You also have the right to lodge a complaint with your local data protection authority (e.g., the Cyprus Commissioner for Personal Data Protection).
Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online system is completely secure.
Children’s Privacy
Our services are intended for business use and not for individuals under the age of 16. We do not knowingly collect personal data from children.
Contact
If you have questions about this Privacy Policy or your data: privacy@eknix.com
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Last updated: 15.05.2026