What are cookies
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over time.
Cookies we use
Strictly necessary cookies
These cookies are required for the website to function and cannot be switched off. They are typically set in response to actions you take, such as submitting a form or navigating between pages.
| Cookie | Purpose | Duration |
|---|---|---|
| Session | Maintains your session state | Session |
Form & CRM cookies
These cookies are set by Zoho CRM when you interact with the contact form on our website. They are required for the form to function securely and reliably — without them, form submission is not possible. They are classified as strictly necessary and do not require consent under GDPR Recital 47.
Cookie names marked with * contain a form- or infrastructure-specific hash suffix unique to our Zoho configuration. The prefix identifies the cookie’s purpose.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_zcsr_tmp | Zoho CRM | CSRF protection token. Prevents cross-site request forgery during form submission. | Session |
crmcsr | Zoho CRM | CSRF session cookie. Works alongside _zcsr_tmp to secure form submissions. | Session |
webformstarter_* | Zoho CRM | Identifies the form session on load. The * suffix is a hash specific to our contact form. | Session |
webformvisitor_* | Zoho CRM | Maintains form state for returning visitors. The * suffix is a hash specific to our contact form. | ~1 year |
zalb_* | Zoho | Load balancer routing cookie. Ensures requests reach the correct Zoho infrastructure node. The * suffix is an infrastructure-specific hash. | Session |
Data is processed by Zoho Corporation under a data processing agreement. For more information see Zoho’s Privacy Policy.
Security & infrastructure cookies
These cookies are set by Akamai, our CDN and security platform provider. They serve two purposes: protecting the website from automated bot threats, and measuring real-user performance at the network edge. All Akamai cookies are injected at the network edge before the page is delivered to your browser — they cannot be controlled via our cookie consent banner or your browser’s JavaScript settings.
Because they fulfil a security and infrastructure function, they are classified as strictly necessary and do not require consent under GDPR Recital 47.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_abck | Akamai Bot Manager | Validates the browser session belongs to a human user; used for bot detection and mitigation. | 1 year |
ak_bmsc | Akamai Bot Manager | Session token used to distinguish legitimate users from automated bots. | 2 hours |
bm_sz | Akamai Bot Manager | Collects browser fingerprint and interaction data to assess bot risk score. | 4 hours |
RT | Akamai mPulse | Records page load timing and navigation performance for Real User Monitoring (RUM). No personal data is collected. | 10 minutes |
None of these cookies contain personally identifiable information. Data is processed by Akamai Technologies, Inc. under a data processing agreement with appropriate safeguards (Standard Contractual Clauses) for international transfers.
For more information see Akamai’s Privacy Policy.
If you wish to prevent these cookies entirely, you can block them via your browser’s cookie settings — however this may affect website functionality and security.
Analytics cookies
We use analytics cookies to understand how visitors interact with our website. All data is aggregated and anonymous — we cannot identify individual users.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes users | 2 years |
_ga_* | Google Analytics | Session state | 2 years |
You can opt out of Google Analytics across all websites at tools.google.com/dlpage/gaoptout.
Preference cookies
These cookies remember your choices (such as language or region preferences) to provide a more personalised experience. We currently do not set any preference cookies.
Managing cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies may affect website functionality. Instructions for the most common browsers:
Changes to this policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
Questions about our use of cookies? Email privacy@eknix.com.
Last updated: 17.05.2026